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Ministry of Foreign Affairs Singapore - Vanuatu

Overview

Travel Advisory for Vanuatu

22 December 2024

           In view of the declaration of a 7-day state of emergency with imposed curfew by the Government of Vanuatu after the devastation caused by a massive earthquake near Port Vila on 17 December 2024, Singaporeans should defer all non-essential travel to Vanuatu. There have been multiple aftershocks, causing widespread local infrastructure damage, including to roads and buildings. Essential services, including telecommunications, have been disrupted. Transport services, including flights, have been impacted.

 

          Singaporeans who are already in Vanuatu should remain alert to your surrounding environment as aftershocks may continue, and damaged buildings and infrastructure may pose safety hazard. Please be vigilant, monitor the situation closely, heed the advice of the local authorities and leave as soon as possible for safer areas, where necessary. 

 

            Singaporeans are also encouraged to eRegister with the Ministry of Foreign Affairs at https://eregister.mfa.gov.sg so that we can contact you should the need arise. Singaporeans should also purchase comprehensive travel insurance and familiarise themselves with the policy’s terms and coverage.  

 

           Singapore has no diplomatic presence in Vanuatu, which constrains our ability to extend consular assistance in an emergency. Singaporeans in need of consular assistance may contact the 24-hour Ministry of Foreign Affairs Duty Office at:

 

Ministry of Foreign Affairs Duty Office (24-hr)

Address: Tanglin, Singapore 248163

Tel: +65 6379 8800/8855

Email: mfa_duty_officer@mfa.gov.sg

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Travellers should refer to the the ICA website at https://ica.gov.sg/enter-transit-depart for the latest information on travelling to/from or transiting through Singapore. Residents of Singapore intending to depart Singapore are also advised to check the latest MOH Travel Advisory for outbound travel. For the latest updates on Singapore’s COVID-19 situation, please refer to the MOH website at https://www.moh.gov.sg/covid-19

Singaporeans are advised to contact their travel agent or refer to the official Vanuatu Department of Immigration website (www.immigration.gov.vu) and the Vanuatu tourism website (https://www.vanuatu.travel/en/planning/planning-travel-information/planning-permits-immigration) for the latest information. You may also contact the Visa Officer of the Vanuatu Immigration Services at rdavid@vanuatu.gov.vu or via their hotline at +678 22354/+678 5389753.

Do not leave your belongings unattended and be aware of your surroundings. Stay vigilant, travel in groups, and avoid going out at night alone. Know your risk appetite and ensure that you purchase comprehensive travel insurance that will cover your chosen activity. Travellers should note that medical facilities on the islands are limited and that medical evacuation can be expensive.

Travellers are advised to dress appropriately and be aware of local sensitivities, especially when outside resort areas. 

Vanuatu experiences its summer months from November to March, which is part of its tropical cyclone season. Travellers are advised to monitor the local media and weather forecasts, and adhere to the instructions of local authorities. If in doubt, consult the local authorities.

Overseas Travel – Be Informed & Be Safe [Updated on 5 February 2024]

Singaporeans planning overseas travel are reminded to take the necessary precautions, including being prepared to deal with accidents, natural disasters or terrorist attacks. Singaporeans are also reminded to be familiar with your destination’s local laws, customs, and COVID-19 regulations.

Demonstrations do occur in major cities across the world. Such demonstrations can sometimes escalate into violence. It is important for Singaporeans to keep abreast of local news, avoid any protests or demonstrations and heed the advice of the local authorities.

When participating in outdoor leisure activities overseas, Singaporeans should be mindful that certain sporting activities, especially in open seas, may carry risks. Besides ensuring that one has the physical competencies and appropriate condition to undertake the activity, every effort should be made to ascertain if the trip organiser or guide is reliable and competent, and that appropriate safety and contingency plans are in place. When in doubt, Singaporeans should consult the relevant professional bodies or sporting associations for specific advice.

 

For those planning to travel, here are some tips:

Before travelling

  • Familiarise yourself with our network of overseas missions.
  • Purchase comprehensive travel insurance and be familiar with the terms and coverage.
  • Equip yourself with research about your destination’s entry requirements, current situation, local laws and customs.
  • eRegister with us on our website (www.mfa.gov.sg) so that we may reach out to you during an emergency.

While travelling

  • Always take care of your personal safety, remain vigilant and monitor local weather news, advisories, and security developments.
  • Exercise caution around large gatherings and avoid locations known for demonstrations or disturbances.
  • Be prepared for possible delays and last-minute changes in travel plans especially during unforeseen events such as natural disasters, social unrest or terror attacks.
  • Stay connected with your friends and family. Inform them of your whereabouts and provide them with your overseas contact details.
  • In the event that you require consular assistance, please contact the nearest Singapore Overseas Mission or call the Ministry of Foreign Affairs Duty Office at +65 6379 8800/+65 6379 8855.

Advisory: Email Scams

There have been reports of individuals receiving scam emails/messages purportedly sent from friends in distress overseas. These emails/messages typically originate from an email address/social media known to the receiver bearing claims of the sender getting into trouble overseas and urgently requesting financial assistance. The sender would also claim to have approached a Singapore Embassy/Consulate and the local Police for help to no avail.

MFA takes the safety of all Singaporeans very seriously.  Singaporeans in distress approaching our Overseas Missions for assistance will be rendered with all necessary consular assistance.  If you receive such emails/messages from purported friends seeking funds transfers, we strongly advise you to call them first to verify the authenticity of the emails/messages before responding to their request.  It is also not advisable to give out any personal information such as NRIC/passport numbers, address, telephone number, etc.  Any form of reply, even one of non-interest, could result in more unsolicited emails.  Members of the public who suspect that they have fallen prey to such scams should report the matter to the Police immediately.  Should Singaporeans abroad require consular assistance, they can contact the nearest Singapore Overseas Mission or call the Ministry of Foreign Affairs 24-hr Duty Office at +65 6379 8800/+65 6379 8855.

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