Consulate-General of the Republic of Singapore in Batam

Since the recent eruption of Mount Lewotobi Laki-Laki Eruption on 12 November 2024, the Indonesian authorities have placed the alert-level for Mount Semeru at Level 4 (Awas or Warning) and advised residents not to carry out any activities within 7km from the crater and within a 9km radius toward the southwest to northwest sector. There have also been reports of flight cancellations and closure of airports in the surrounding areas.

Singaporeans in the area should monitor these developments closely and adhere to local advisories.

The local authorities have set up the Tourist Information Center (TIC) in Labuan Bajo to assist travellers affected by the eruption. The TIC can be contacted via Whatsapp at +62 81138794555.

Given the volcanic activity of Mount Lewotobi Laki-Laki and the related travel disruptions, Singaporeans should check on advisories issued by Indonesia’s Volcanology and Geological Disaster Mitigation Agency (PVMBG) at https://vsi.esdm.go.id/ and contact their airline for updates before their travel. They should take necessary precautions for their personal safety and e-Register with MFA immediately at https://eregister.mfa.gov.sg/ if they have not done so. Those in need of consular assistance may contact the Singapore Embassy in Jakarta or the Ministry of Foreign Affairs Duty Office at:

Embassy of the Republic of Singapore in Jakarta

Tel: +62 (21) 5091 5400 and +62 (21) 5201469 during office hours, or the 24-hour hotline +62 811 863 348 for emergencies outside of office hours

Ministry of Foreign Affairs Duty Office (24-hours)

Tel: +65 6379 8800 / 6379 8855

Since 17 April 2024, the Indonesian authorities have raised the alert level for Mount Ruang to Level IV (Warning). A tsunami alert has also been issued. Singaporeans are advised not to enter within a radius of 6km from the crater.

There are also reports of volcanic earthquakes at Mount Awu in Sangihe Islands Regency, North Sulawesi.

Following the eruptions, the Sam Ratulangi International Airport in Manado City has been temporarily closed. Singaporeans travelling to or from the Sam Ratulangi International Airport are advised to check with their airlines or tour operators for up-to-date flight schedules and updates on the airport closure. 

Singaporeans in the proximity of the affected areas are advised to monitor the local news closely and take the necessary precautions for their personal safety. They should e-Register with MFA immediately at https://eregister.mfa.gov.sg/ if they have not done so. Those in need of consular assistance may contact the Singapore Embassy in Jakarta or the Ministry of Foreign Affairs Duty office at:

Embassy of the Republic of Singapore in Jakarta

Tel: +62 (21) 5091 5400 and +62 (21) 5201469  during office hours, or the 24-hour hotline +62 811 863 348 for emergencies outside of office hours

Ministry of Foreign Affairs Duty Office (24-hours)

Tel: +65 6379 8800/6379 8855

Since 4 December 2022, the Indonesian authorities have placed the alert-level for Mount Semeru at Level 3 (Siaga or Standby) and has advised residents to avoid Mount Semeru and its vicinity.

Given the volcanic activity of Mount Semeru as well as other active volcanoes in the region, Singaporeans should check on advisories issued by Indonesia’s Volcanology and Geological Disaster Mitigation Agency (PVMBG) at https://vsi.esdm.go.id/ before their travel. Singaporeans in Lumajang and Malang should monitor these developments closely and adhere to local advisories. They should take necessary precautions for their personal safety and e-Register with MFA immediately at https://eregister.mfa.gov.sg/ if they have not done so. Those in need of consular assistance may contact the Singapore Embassy in Jakarta or the Ministry of Foreign Affairs Duty office at:

Embassy of the Republic of Singapore in Jakarta
Tel: +62 (21) 5091 5400 and +62 (21) 5201469 during office hours, or the 24-hour hotline +62 811 863 348 for emergencies outside of office hours

Ministry of Foreign Affairs Duty Office (24-hours)
Tel: +65 6379 8800/6379 8855