All consular counter services and visits to the Singapore Embassy are by appointment only. Appointments can be made via email at singemb_jkt@mfa.sg. The Embassy’s office hours are from 8.30 am to 12.30pm and 1.30 pm to 5.00 pm from Monday to Friday (excluding public holidays).
For all general enquiries such as those related to visas, notarial services, citizenship/PR matters, entry to Singapore and other non-emergency consular matters, please call our office at +62 21 5091 5400 or +62 21 520 1469 during our office hours or send us an email. Please note that we will not respond to such queries via the Embassy’s emergency hotline.
Singaporeans who require emergency consular assistance can contact the Embassy’s emergency hotline at +62 811 863 348 or the Ministry of Foreign Affairs Duty Office at +65 6379 8000 or +65 6379 8855 (24-hours).
Singaporeans who require consular assistance in Batam or its neighbouring areas can contact the Consulate-General in Batam at +62 778 372 0000 (or +62 811 7049 084 after office hours). For more information, please visit their website.
Singaporeans who require consular assistance in Medan or its neighbouring areas can contact the Consulate General in Medan at +62 61 8050 1500 (or +62 811 6170 339 after office hours). For more information, please visit their website.
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