21 Feb 2024
TENDER REFERENCE NO.: 028-731/01 SJ 20
INVITATION TO TENDER
FOR
PROVISION OF MANAGING AGENT SERVICES FOR THE SINGAPORE HIGH COMMISSION IN NEW DELHI
ALL RIGHTS RESERVED. THESE DOCUMENTS MAY NOT BE REPRODUCED IN ANY FORM OR BY ANY MEANS (OTHER THAN FOR THE LIMITED PURPOSES OF RESPONDING TO THIS INVITATION TO TENDER) WITHOUT THE PRIOR PERMISSION OF THE GOVERNMENT OF THE REPUBLIC OF SINGAPORE.
ALL INFORMATION IN THESE DOCUMENTS IS NOT TO BE COMMUNICATED, EITHER DIRECTLY OR INDIRECTLY, TO THE PRESS OR TO ANY PERSON NOT AUTHORISED TO RECEIVE IT.
21 February 2024
To all Tenderers,
TENDER REFERENCE NO: 028-731/01 SJ 20
You are invited by the Government of the Republic of Singapore as represented by the Singapore High Commission of the Republic of Singapore in New Delhi, India, under the Ministry of Foreign Affairs of the Republic of Singapore, to participate in this Invitation to Tender (“ITT”) for the Provision of Managing Agent Services for the Singapore High Commission in New Delhi.
2 This ITT contains the following:
3 The prescribed Form of Tender attached to this Covering Letter must be fully completed.
4 Your Tender Offer must be fully completed and submitted in accordance with this ITT. You are advised to read carefully all documents enclosed in this ITT before submitting your Tender Offer.
5 Interested tenderers should write to the appended contact persons to retrieve the tender documents from the High Commission before mandatory onsite briefing. Similarly, all enquiries regarding this ITT should be made in writing and directed to:
The Government of the Republic of Singapore
as represented by the High Commission of the Republic of Singapore in Delhi, India and Ministry of Foreign Affairs of the Republic of Singapore
E-6 Chandragupta Marg, Chanakyapuri, New Delhi - 110021
Contact Persons:
6 A mandatory onsite briefing and show-around will be conducted on Friday 1 March 2024 at 1000 hours (local time). Interested companies should email to Mr Kevin Liew and Mr Joseph Tang by Thursday 28 February at 1200 noon (local time) to register your attendance for this compulsory briefing.
7 The closing date of this ITT is Wednesday 27 March 2024 at 1200 hours (local time). The acceptance and award of the ITT will be at the sole discretion of the Singapore High Commission in accordance with this ITT. The Singapore High Commission does not bind itself to accept the lowest offer, or the whole or part of any offer.
8 All tender offers – one copy each of original and duplicate - must be delivered by hand in a sealed envelope addressed to Mr Kevin Liew, Counsellor (Admin & Consular) with the heading “ITT for Provision of Managing Agent Services for the Singapore High Commission in New Delhi” by the given deadline as stipulated in paragraph 7.
9 All costs or expenses incurred in the preparation and submission of the Tender proposal will be borne by the Contractors.
10 The Tender will be evaluated based on the following criteria and weightage assigned:
|
S/N |
Criteria |
Weightage Assigned |
|
1 |
The tenderer must be in possession of a valid company registration licence/certificate to undertake facility management services in Delhi / NCR region. |
Critical but non-scoreable
Companies which do not meet the criteria will be disqualified
|
|
2 |
The tenderer must attend the compulsory site show around and briefing.
*Attendance at compulsory site briefing cum show-round. (If there is a lockdown by the government due to COVID-19 or equivalent outbreak, the physical briefing cum site show-round will be changed to a virtual briefing on either a Zoom or Webex platform)
|
Critical but non-scoreable
Companies which do not meet the criteria will be disqualified
|
|
3 |
The tenderer must furnish a COVID-19 management plan to outline manpower deployment and support during a full or partial lockdown imposed by the local government or the High Commission. |
Critical but non-scoreable
Companies which do not meet the criteria will be disqualified
|
|
4 |
The Tenderer must not have received more than 4 poor performance reports (letters of warning, verbal warning, liquidity damages, and etc) during tenure with its past or existing clients including the Singapore High Commission.
|
Critical but non-scorable* |
|
5 |
Incumbent service providers who provide term contract services to the Singapore High Commission should not participate in the tender to avoid conflict of interest. |
Critical but non-scoreable
Companies which do not meet the criteria will be disqualified
|
|
6 |
.5 continuous yearsThe tenderer must have relevant track records demonstrating that they had provided the relevant services minimally for the past |
Critical but non-scoreable
Companies which do not meet the criteria will be disqualified
|
|
7 |
The tenderer must submit the Schedule of Rates and complete the Mandatory items |
Critical but non-scoreable
Companies which do not meet the criteria will be disqualified
|
|
8 |
The tenderer must have completed at least one similar contract at a value of at least Rs 3 Crore with a turnover of Rs 8 crores in one of the last 5 years. A certificate from a Chartered Accountant Firm must be attached with the tender proposal. |
Critical but non-scoreable
Companies which do not meet the criteria will be disqualified
|
|
9 |
Quality of Proposal
a) Employee Well-Being b) Reliability of services and project team c) Compliance with Requirement Specifications d) Innovation
|
35% |
|
10 |
Financial Stability
|
3% |
|
11 |
Track Record
|
12% |
|
12 |
Price
|
50% |
|
|
TOTAL |
100% |
*Those who fail to meet these critical criteria will be disqualified
11 The proposal offer shall remain valid for acceptance for a minimum period of ninety (90) days from the closing date of this ITT.
Yours sincerely,
SIMON WONG
High Commissioner
Singapore High Commission of the Republic of Singapore in Delhi, India
for and on behalf of the Government of the Republic of Singapore