A Certificate of Clearance (COC) is issued by the Criminal Investigation Department of the Singapore Police Force (SPF) to certify that a person has no criminal conviction within a stipulated period of time of residence in Singapore. All applications must be made online at http://go.gov.sg/spf-applyforcertificateofclearance. Queries and appeals can be submitted at http://go.gov.sg/spfefeedback. The Singapore Trade Office is not authorized to issue such certificates.
Valid SingPass Holders
Both Singapore and non-Singapore Citizens with a valid Singpass are no longer required to submit fingerprint impressions or book a fingerprint appointment with the COC office. Applicants who wish to apply for a Singpass account can visit https://www.singpass.gov.sg for more information.
Applicants with no valid SingPass
Non-Singapore citizens who have previously held a FIN but are not eligible for a SingPass account will receive an email notification after a successful online submission, requesting that the applicant to email a scanned copy of their fingerprint impressions. The fingerprint impressions should be recorded at an authorised institution in their country of residence. Applicants residing in Taiwan can approach any National Immigration Agency Service Centre (https://www.immigration.gov.tw/5385/5388/7181/7184/7193/) for assistance.
Applicants who are unable to recall their valid FIN number may write to the Singapore Ministry of Manpower (MOM) (for employment pass holders) at mom_wpd@mom.gov.sg or the Singapore Immigration and Checkpoints Authority (ICA) (for student pass holders, Singapore PRs, short-term visitors) at https://www.ica.gov.sg/feedbackform to check on the FIN number.
COC Collection
Applicants can check the status of their application online at https://go.gov.sg/spf-certificateofclearancestatus.
Successful applicants will receive an email containing a link to download the digital COC via the FileSG portal. The COC can also be authenticated through FileSG. The collection of hardcopy COCs at the COC office and the application for duplicate copies of COCs on SPF’s e-Services website has been discontinued.
Ask MFA