Loss of Singapore Passport

The Embassy provides assistance to Singaporeans who lost or had their passports stolen while visiting the Lao PDR.

Please call the Embassy’s Consular Section at Tel: +856 (21) 353939 during office hours to report the loss.  After office hours, please call our Duty Officer at +856 (20) 55599059 if assistance is required.

Singaporeans should need to do the following:

1.       Request for "Certificate of Stay" from the hotel to confirm the period of stay in Vientiane/province (only in Lao);

2.       Make a "Lost Report" at the Public Security District Office.  Please prepare 4 photographs of size 3x4cm and need to pay LAK100,000 (~S$16).

3.       Apply for "Certificate of Loss" at Immigration Department, General Department of Public Security.  Please prepare 2 photographs of size 3x4cm.

The address of the Immigration Department:

Immigration Department

Hatsady Village, Talatsao Road

Chanthabouly District, Vientiane

Tel: +856 30 5092538

4.       Visit the Singapore Embassy’s Consular Section to apply for a "Document of Identity" (temporary travel document); with the copy of police report, photograph and documentary proof of your citizenship and your identity – preferably with your photograph on it, eg. Identity Card.  Have your flight details to Singapore and 2 passport-sized photographs ready. Instant photographs are acceptable and it will cost USD11.00 for the DOI.

5.       Apply for “Exit Visa” with the Lao MOFA-Consular Department which would take average of three working day.

The address of Lao MOFA-Consular Department: 

Consular Department

Sibounheuang Village, Sibounheuang Road

Chanthabouly District, Vientiane

Visa Section: Tel: +856 21 254173

Important Note:

The "Document of Identity" is for one-way travel to Singapore only, and needs to be surrendered to the Immigration Officer upon return.  A new passport needs to be applied at ICA for replacement.