Consulate-General of the Republic of Singapore in Medan

Ministry of Foreign Affairs Singapore - Consulate-General of the Republic of Singapore in Medan

Travel Notice: Eruption of Mount Lewotobi Laki-Laki

13 November 2024

Since the recent eruption of Mount Lewotobi Laki-Laki Eruption on 12 November 2024, the Indonesian authorities have placed the alert-level for Mount Semeru at Level 4 (Awas or Warning) and advised residents not to carry out any activities within 7km from the crater and within a 9km radius toward the southwest to northwest sector. There have also been reports of flight cancellations and closure of airports in the surrounding areas.

Singaporeans in the area should monitor these developments closely and adhere to local advisories.

The local authorities have set up the Tourist Information Center (TIC) in Labuan Bajo to assist travellers affected by the eruption. The TIC can be contacted via Whatsapp at +62 81138794555.

Given the volcanic activity of Mount Lewotobi Laki-Laki and the related travel disruptions, Singaporeans should check on advisories issued by Indonesia’s Volcanology and Geological Disaster Mitigation Agency (PVMBG) at https://vsi.esdm.go.id/ and contact their airline for updates before their travel. They should take necessary precautions for their personal safety and e-Register with MFA immediately at https://eregister.mfa.gov.sg/ if they have not done so. Those in need of consular assistance may contact the Singapore Embassy in Jakarta or the Ministry of Foreign Affairs Duty Office at:

Embassy of the Republic of Singapore in Jakarta

Tel: +62 (21) 5091 5400 and +62 (21) 5201469 during office hours, or the 24-hour hotline +62 811 863 348 for emergencies outside of office hours

Ministry of Foreign Affairs Duty Office (24-hours)

Tel: +65 6379 8800 / 6379 8855

 

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Travel Notice: Mount Ruang's Eruption

18 April 2024

Since 17 April 2024, the Indonesian authorities have raised the alert level for Mount Ruang to Level IV (Warning). A tsunami alert has also been issued. Singaporeans are advised not to enter within a radius of 6km from the crater.

 

There are also reports of volcanic earthquakes at Mount Awu in Sangihe Islands Regency, North Sulawesi.

 

Following the eruptions, the Sam Ratulangi International Airport in Manado City has been temporarily closed. Singaporeans travelling to or from the Sam Ratulangi International Airport are advised to check with their airlines or tour operators for up-to-date flight schedules and updates on the airport closure. 

 

Singaporeans in the proximity of the affected areas are advised to monitor the local news closely and take the necessary precautions for their personal safety. They should e-Register with MFA immediately at https://eregister.mfa.gov.sg/ if they have not done so. Those in need of consular assistance may contact the Singapore Embassy in Jakarta or the Ministry of Foreign Affairs Duty office at:

 

Embassy of the Republic of Singapore in Jakarta

Tel: +62 (21) 5091 5400 and +62 (21) 5201469  during office hours, or the 24-hour hotline +62 811 863 348 for emergencies outside of office hours

 

 

Ministry of Foreign Affairs Duty Office (24-hours)

Tel: +65 6379 8800/6379 8855

 

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Travel Notice: Mount Semeru's Eruption

16 February 2024

Since 4 December 2022, the Indonesian authorities have placed the alert-level for Mount Semeru at Level 3 (Siaga or Standby) and has advised residents to avoid Mount Semeru and its vicinity.

Given the volcanic activity of Mount Semeru as well as other active volcanoes in the region, Singaporeans should check on advisories issued by Indonesia’s Volcanology and Geological Disaster Mitigation Agency (PVMBG) ahttps://vsi.esdm.go.id/ before their travel. Singaporeans in Lumajang and Malang should monitor these developments closely and adhere to local advisories. They should take necessary precautions for their personal safety and e-Register with MFA immediately at https://eregister.mfa.gov.sg/ if they have not done so. Those in need of consular assistance may contact the Singapore Embassy in Jakarta or the Ministry of Foreign Affairs Duty office at:

Embassy of the Republic of Singapore in Jakarta
Tel: +62 (21) 5091 5400 and +62 (21) 5201469 during office hours, or the 24-hour hotline +62 811 863 348 for emergencies outside of office hours

Ministry of Foreign Affairs Duty Office (24-hours)
Tel: +65 6379 8800/6379 8855

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Announcements

  • 30 Apr 2019

    Consular Update (30 April 2019)

    Local media has reported that a demonstration to commemorate May Day will take place tomorrow, 1 May 2019 in Medan. The event is expected to start at 8.00 am. It has been reported that a crowd will gather at the Governor's Office at Jalan Dipoengoro. Singaporeans in Medan are advised to closely monitor local media for updates and developments, including possible road closures and/or diversions that could affect travel plans. As with all overseas travel, Singaporeans are also advised to exercise vigilance and take the necessary precautions for their personal safety. Singaporeans can e-Register with the Ministry of Foreign Affairs at https://eregister.mfa.gov.sg/ Singaporeans in need of urgent consular assistance may contact the Singapore Consulate-General in Medan at +62 (61) 8050 1500 or +62 811 6170 339 (24 hours). Singaporeans can also contact the Ministry of Foreign Affairs Duty Office (24 hours) at +65 6379 8800 or +65 6379 8855, and via email mfa_duty_officer@mfa.gov.sg

  • 29 May 2019

    Overseas Travel – Be Informed & Be Safe [29 May 2019]

    In view of the upcoming school holidays, Singaporeans planning overseas travel are reminded to take necessary precautions, including being prepared to deal with accidents, natural disasters or terrorism. Singaporeans are also reminded to be familiar with your destination’s local laws and customs restrictions, including immigration procedures and entry requirements. Singaporeans travelling to and from Malaysia, in particular via the land checkpoints, are reminded to ensure that your passport is presented to a Malaysian immigration officer and stamped correctly before leaving the Malaysian immigration booth. Failure to do so is an immigration offence in Malaysia and the penalties can be severe, including detention, a fine, and a ban from future entry into the country. In 2019, demonstrations have occurred in several major cities across the world. Such demonstrations can sometimes escalate into violence. It is important for Singaporeans to keep abreast of local news, avoid any protests or demonstrations and to heed advice of the local authorities. For those planning to travel, here are some tips: Before travelling • Familiarise yourself with our network of overseas missions. • Purchase comprehensive travel insurance and be familiar with the terms and coverage. • Equip yourself with research about your destination’s entry requirements, current situation, local laws and customs. • eRegister with us on our website (https://www.mfa.gov.sg) so that we may reach out to you during an emergency. While travelling • Always take care of your personal safety, remain vigilant and monitor local weather news, advisories, and security developments. • Exercise caution around large gatherings and avoid locations known for demonstrations or disturbances. • Be prepared for possible delays and last-minute changes in travel plans especially during unforeseen events such as natural disasters or terror attacks. • Stay connected with your friends and family. Inform them of your whereabouts and provide them with your overseas contact details. In the event that you require consular assistance, please contact the nearest Singapore Overseas Mission or call the Ministry of Foreign Affairs Duty Office at +65 6379 8800/8855.

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